Terms and Conditions

Last Update: January 2011

MEMBER INFORMATION

Definitions:

Air France: Societe Air France, a company incorporated under the laws of France, with its registered office at 45, rue de Paris, F-95747 Roissy CDG, Cedex France.
FB: abbreviation for the Flying Blue Program, the loyalty program of Air France and KLM
FB Club Africa: a online community hosted by Air France and KLM where Flying Blue Members can create their own membership account and find services which will facilitate members to travel and.
FB Club Africa Member: a FB member who enrolled in the program and adheres to the terms and conditions of FB Club Africa.
FB Club Africa Publications: the general name for the communication resources used to regularly update FB Club Africa Members, such as the FB Club Africa website and FB Club Africa e-mails.
FB Club Africa Services: services offered to Members of FB Club Africa by Air France and KLM and/or third parties and communicated through FB Club Africa Publications.
FB Member: a person who enrolled in the Flying Blue Program
‘KLM’: Koninklijke Luchtvaart  Maatschappij N.V. (KLM Royal Dutch Airlines), with its registered office at Amsterdamseweg 55, 1182 GP Amstelveen, the Netherlands.
Terms and Conditions: the terms and conditions governing the contractual relationship between Air France and KLM and Members in the FB Club Africa and applicable to all Members.

General

This User Agreement describes the terms on which you may access and use the services of FB Club Africa. In order to become a FB Club Africa Member, you must read and accept all of the terms and conditions of this User Agreement. If you do not agree to be bound by the terms of this User Agreement, you may not use nor access our services. Nothing in this User Agreement shall be deemed to confer any third-party rights or benefits. We reserve the right to modify this User Agreement at any time, and without prior notice, by posting amended terms on this website. AIR FRANCE and KLM retain the right to change or remove terms and conditions and/or to terminate FB Club Africa as a whole by posting amended terms on this website. AIR FRANCE and KLM shall not be liable for any loss or damage resulting from said changes and/or termination. Your continued use of the FB Club Africa Service indicates your acceptance of the amended User Agreement.

Description of Service

FB Club Africa is an online service offered to enable business travelers to create their own Club Africa network, find and connect with other business travelers and make use of the services on the FB Club Africa website offered by AIR FRANCE and KLM and third parties.

Membership Eligibility

Membership is limited to the Members of the Flying Blue Program. FB Club Africa is not available to minors under the age of 18 or to any users suspended or removed from the system by FB Club Africa for any reason. Users may not have more than one active account. Additionally, users are prohibited from selling, trading, or otherwise transferring their FB Club Africa account to another party. If you do not qualify, you may not use the FB Club Africa Services.

Use of Service

Your use of the FB Club Africa Service is governed by this User Agreement. FB Club Africa may refuse service without prior notice to any user for any or no reason. You are responsible for maintaining the confidentiality of your password and account, and  fully responsible for all activities that occur under your password or account with or without your knowledge. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. You agree to immediately notify FB Club Africa of any unauthorized use of your password or account or any other breach of security. FB Club Africa cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Termination

You agree that FB Club Africa may, with or without cause, immediately terminate your FB Club Africa account and access to the FB Club Africa Services without prior notice. Without limiting the foregoing, the following will lead to a termination by FB Club Africa of a user’s use of the FB Club Africa Service: (a) breaches or violations of this User Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) unexpected technical issues or problems, (e) extended periods of inactivity and (f) misuse of personal data from other FB Club Africa Members. Termination of your FB Club Africa account includes removal of access to all offerings within the FB Club Africa Service and may also bar you from further use of the FB Club Africa Service. Furthermore, you agree that all terminations shall be made in FB Club Africa's sole discretion and that FB Club Africa shall not be liable to you nor to any third party for any termination of your account or access to the FB Club Africa Service.

User Conduct

You understand and agree not to use FB Club Africa to:
•    Post content or initiate communications which are unlawful, libelous, abusive, obscene, discriminatory, or otherwise objectionable.
•    Use the FB Club Africa Service for any illegal purpose, including but not limited to conspiring to violate laws.
•    Falsely state, impersonate, or otherwise misrepresent your identity, including but not limited to the use of a pseudonym, or misrepresenting your current or previous positions and qualifications, or your affiliations with a person or entity, past or present.
•    Upload, post, e-mail, transmit or otherwise make available any content or initiate communications which include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
•    Upload, post, e-mail, transmit or otherwise make available any content or initiate communications that infringe upon patents, trademarks, trade secrets, copyrights or other proprietary rights.
•    Upload, post, e-mail, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation. This prohibition includes but is not limited to a) using FB Club Africa invitations to send messages to people who don't know you or who are unlikely to recognize you as a known contact; b) using FB Club Africa to connect to people who don't know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) sending messages to distribution lists, newsgroup aliases, or group aliases.
•    Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
•    Stalk or harass anyone.
•    Forge headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the FB Club Africa Service.
•    Post content in fields that aren’t intended for that content. Example: Putting an address in a name or title field.
•    Interfere with or disrupt the FB Club Africa Service or servers or networks connected to the FB Club Africa Service, or disobey any requirements, procedures, policies or regulations of networks connected to the FB Club Africa Service.

International Use

Recognizing the global nature of the Internet, you agree to comply with all applicable local rules including but not limited to rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

Information Provided on this Website

In the course of using the FB Club Africa Service, FB Club Africa Members may provide information about themselves, which may be visible to certain other FB Club Africa Members. However FB Club Africa Members have their own control about the visibility of their profile to other FB Club Africa Members, it is possible via the website to get into contact with other FB Club Africa Members or that other FB Club Africa Members will contact you to build up a network of business contacts. This will only be validated if both FB Club Africa Members give their approval. You agree that the validated FB Club Africa Members in your network can communicate in a direct way to you and FB Club Africa has no responsibility for these contacts. You understand that by posting materials on the FB Club Africa website or otherwise providing materials to FB Club Africa, you are granting FB Club Africa a royalty-free, perpetual, irrevocable license to use this information in the course of offering the FB Club Africa Service. Furthermore, you understand that FB Club Africa retains the right to reformat, excerpt, or translate any materials submitted by you. You understand that all information publicly posted or privately transmitted through the FB Club Africa Service is the sole responsibility of the person from which such content originated and that FB Club Africa will not be liable for any errors or omissions in any content. You understand that FB Club Africa cannot guarantee the identity of any other FB Club Africa Members with whom you may interact in the course of using the FB Club Africa Service. Additionally, we cannot guarantee the authenticity of any data which FB Club Africa Members may provide about themselves or relationships they may describe.

Access to Service

Use of manual or automated software, devices, or other processes to "crawl" or "spider" any web pages contained in the FB Club Africa website is strictly prohibited. You agree not to monitor or copy, or allow others to monitor or copy, our web pages or the content included therein. You also agree not to "frame" or otherwise simulate the appearance or function of this website. Furthermore, you agree not to take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses.

Monitoring and Enforcement

While we have the right to monitor activity and content associated with the FB Club Africa Service, we are not obliged to do so. And since we do not, and may not have the ability to, control or actively monitor content we don't guarantee its accuracy, integrity or quality. Because community standards vary and individuals sometimes choose not to comply with our policies and practices, in the process of using our website, you may be exposed to content that you find offensive or objectionable. You can contact our Service Desk to let us know of content that you find objectionable. We may investigate the complaints and violations of our policies that come to our attention and take any action that we believe is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or subscriptions. However, because situations and interpretations vary, we also reserve the right not to take any action. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the website.

Fees Indemnification

Signing up for a basic FB Club Africa account is free. FB Club Africa reserves the right to charge for the FB Club Africa Service or any portion thereof, modify the pricing of, add to, or discontinue the FB Club Africa Service or any portion thereof without prior notice.

By accepting this User Agreement, you agree to indemnify and otherwise hold harmless AIR FRANCE and KLM, their officers, employees, agents, subsidiaries, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from i) your use of the FB Club Africa Service; ii) unauthorized access to or alteration of your communications with or through the FB Club Africa Service; or iii) any other matter relating to the FB Club Africa Service. Any business transactions which may arise between users from their use of FB Club Africa are the sole responsibility of the users involved. Without limitation of the terms and conditions set forth in our Privacy Policy, you understand and agree that FB Club Africa may disclose personally identifiable information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, enforce this User Agreement, or protect the rights, property, or safety of FB Club Africa, its users, and the public.

Disclaimer of Warranties

You understand and agree that the FB Club Africa Service is provided on an "as is" and "as available" basis and that FB Club Africa does not assume any responsibility for prompt or proper delivery, or retention of any user information or communications between users. FB Club Africa assumes no responsibility for the accuracy or existence of any communications between users. FB Club Africa expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. FB Club Africa makes no warranty that (i) the FB Club Africa Service will meet your requirements, (ii) the FB Club Africa Service will be uninterrupted, timely, secure or error-free, (iii) the results obtained from use of the FB Club Africa Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the FB Club Africa Services will meet your expectations and (v) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the FB Club Africa Service is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from FB Club Africa or through or from the FB Club Africa Service shall create any warranty not expressly stated in this User Agreement.

Entire Agreement

The User Agreement constitutes the entire agreement between you and FB Club Africa and governs your use of the FB Club Africa Service, superseding any prior agreements between you and FB Club Africa.

Limitation of Liability

You expressly understand and agree that FB Club Africa shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if FB Club Africa has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Governing Law

To the extent permitted by applicable law this agreement shall be governed by and construed in accordance with the laws of the Netherlands and any dispute arising out of or in connection with these terms shall be exclusively adjudicated by the competent Dutch court, unless otherwise provided for by mandatory rules of law which are applicable irrespective of the law and place of jurisdiction governing the contract.
Local legislation or regulations may imply that AIR FRANCE and KLM are unable to offer the FB Club Africa program or parts thereof in certain countries or to certain FB Members. AIR FRANCE and KLM shall not be liable upon acting in conformity with legislation or regulations and retains the right to terminate the contract with the member.

General Information

If you have, despite AIR FRANCE and KLM's carefulness and cautions within FB Club Africa, any complaints regarding FB Club Africa , you can submit them to the FB Club Africa Service Desk